The GDPR regulations make a distinction between a Data Controller and a Data Processor.
Regarding the processing of your uploaded data, HLR Lookup is the Data Processor and you, the client, are the Data Controller.
By using our website to validate your phone numbers you are agreeing to this contract.
HLR Lookup will process your data in accordance with your instructions. By sending your data to HLR Lookup, you are giving us your permission to view your data, before extracting any valid telephone numbers from your data.
It is necessary for us to send the telephone number(s) you load into our platform to the telephone network who originally allocated the telephone number. The telephone network is a third party and may therefore reside in the country where the telephone number was originally allocated.
Therefore, it is important you understand that in order for us to obtain the information you need with regards to the validation of your phone number(s) we must send the number(s) to a network that could be located anywhere in the world. Each network is responsible for the control and management of their own HLR and it is this we query to obtain information on the telephone numbers(s) you enter into our platform.
Be aware that we send only the telephone number and no other data to the telephone networks. However, we strongly advise that when you load your numbers into our platform, you remove any other associated data that you hold alongside that number.
In order for a HLR Lookup to be performed, it is not necessary for us to receive any other associated data, other than the number you want to check.
Furthermore, the telephone number is the only data which is sent to the telephone network.
The UK Information Commissioner’s Office offers guidance on how to determine if data is personal data, and we believe that the telephone number alone cannot be used to identify an individual.
HLR Lookup will only process the customer data, or stop processing it, at the request of the customer.
HLR Lookup will not process data after the customer has requested HLR Lookup to stop processing data.
HLR Lookup will delete files you have uploaded after 30 days. It is your responsibility to download the results from your account and save internally if you require access for longer than 30 days.
To enable us to provide reporting functionalities across your account we will log various statistical information relating to the results received. It is necessary for us to store this information for longer than 30 days after the related phone numbers have been removed.
To provide you with an account at HLR Lookup, we gather and process information about you, which may be personal information. For this purpose, HLR Lookup is the controller of the data we hold about you for your account.